FlightWay / Careers / Dispatchers, Except Police, Fire, and Ambulance
Government
Dispatchers, Except Police, Fire, and Ambulance
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.
- Sector: Government
- Preparation: Zone 2 — some preparation needed
- O*NET code: 43-5032.00
What you'll actually do
The activities O*NET rates highest for this occupation, most important first. Numbers are out of 100.
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Getting Information
central to the job — rated 92/100 for importance.
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Identifying Objects, Actions, and Events
a major part of the work — rated 84/100 for importance.
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Working with Computers
a major part of the work — rated 78/100 for importance.
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Making Decisions and Solving Problems
a major part of the work — rated 73/100 for importance.
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Communicating with Supervisors, Peers, or Subordinates
a major part of the work — rated 72/100 for importance.
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Coordinating the Work and Activities of Others
a major part of the work — rated 71/100 for importance.
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
What it takes
Two numbers per line: the level the work expects, and how important it is to doing the job well. Both are O*NET ratings, already on a 0–100 scale.
Skills
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Active Listening
Needed at a solid working level (55/100), and rated 75/100 for importance.
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Speaking
Needed at a solid working level (55/100), and rated 75/100 for importance.
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Coordination
Needed at a solid working level (52/100), and rated 72/100 for importance.
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Monitoring
Needed at a solid working level (46/100), and rated 72/100 for importance.
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Reading Comprehension
Needed at a solid working level (46/100), and rated 69/100 for importance.
Knowledge
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Customer and Personal Service
Needed at expert level (78/100), and rated 84/100 for importance.
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Public Safety and Security
Needed at a solid working level (55/100), and rated 76/100 for importance.
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Administration and Management
Needed at a high level (61/100), and rated 72/100 for importance.
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Administrative
Needed at a high level (66/100), and rated 69/100 for importance.
Abilities
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Speech Recognition
Needed at a solid working level (59/100), and rated 75/100 for importance.
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Oral Comprehension
Needed at a solid working level (57/100), and rated 75/100 for importance.
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Oral Expression
Needed at a solid working level (57/100), and rated 75/100 for importance.
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Speech Clarity
Needed at a solid working level (57/100), and rated 75/100 for importance.
How people get in
O*NET places this occupation in Zone 2 — some preparation needed. That is a statement about what employers typically require, not a rule about you.
Education
A high-school diploma is the usual starting point.
Experience
Some prior work experience helps but is rarely required.
Training
Expect a few months to a year of on-the-job training.
How the work tends to run
Each line below is read off a single O*NET activity rating for this occupation — named, so you can disagree with it.
- Most of the day happens at a screen.From “Working with Computers”
- Long-running relationships carry the work; the same people come back.From “Establishing and Maintaining Interpersonal Relationships”
- Part of the job is other people’s output, not only your own.From “Coordinating the Work and Activities of Others”
How FlightWay scores your fit against this
No black box. Here is the whole method, factor by factor.
- 1. You answer a short quiz
- Your answers build a profile across the same 161 O*NET dimensions this page is describing — skills, knowledge, abilities and work activities. Same axes, so the comparison is like-for-like.
- 2. We correlate the two profiles
- Fit is a mean-centered cosine — a correlation between the SHAPE of your profile and the shape of Dispatchers, Except Police, Fire, and Ambulance. Centering matters: raw similarity between any two occupations sits at 0.70–0.85 because all work shares a common profile, so without it every career would look like a match.
- 3. The number you see is personality fit only
- "Would I want this work" and "am I ready for this work" are different questions, and averaging them answers neither. So readiness — what your résumé, coursework and projects prove — is scored separately and shown next to fit, never blended into it.
- 4. Every factor is visible
- You can open any match and see which dimensions pushed it up and which pulled it down. If you disagree with the number, you can see exactly where it came from.
More in Government
See your fit for Dispatchers, Except Police, Fire, and Ambulance
Ten questions, about 90 seconds. You get your match against Dispatchers, Except Police, Fire, and Ambulance and 782+ other real careers — with the reasoning shown.
Take the quiz Open in FlightWayOccupational data on this page comes from the O*NET 30.3 Database, published by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). O*NET is a registered trademark of USDOL/ETA. FlightWay is not endorsed by, and USDOL/ETA is not responsible for, anything built on that data — see our terms. What is ours is the comparison, the score and the plan.