Terms of Service

1. Agreement to these Terms

These Terms are a contract between you and FlightWay, Inc. ("FlightWay", "we", "us"). They apply to flightway.ai and to all functionality within the Service — the career quiz, the career hub, roadmaps, Marco (the AI coach), the resume tools, mock interviews, simulations, and the Opportunity Finder.

By creating an Account or using the Service, you agree to these Terms. If you do not agree, do not use the Service. Two further instruments form part of the same agreement: the Privacy Policy (the data we hold and its recipients) and the Security statement (how to report a vulnerability).

If a school or career center has provided you access under a separate agreement with us, that agreement governs our relationship with that institution. These Terms continue to govern your own use of the Service.

2. Definitions

In these Terms:

• "FlightWay," "we," "us," or "our" means FlightWay, Inc.
• "Service" means flightway.ai and every feature offered through it, including the career quiz, the career hub, roadmaps, Marco, the resume tools, mock interviews, simulations, and the Opportunity Finder.
• "you" or "User" means the individual who accesses the Service.
• "Account" means your credentialed access to the Service.
• "Content" means text, files, and other material submitted to or generated through the Service; "Your Content" means Content you write, upload, or generate.
• "Paid Plan" means any paid option; the paid options are referred to collectively as the "Flight Plan".
• "AI Provider" means Google LLC, operating the Gemini API.
• "O*NET" means the Occupational Information Network published by the U.S. Department of Labor's Employment and Training Administration.

3. Eligibility

You must be at least 13 years of age. The Service is built for high-school and college students, and 13 is the minimum age.

If you are under 18, you must have the permission of a parent or guardian to use the Service and to purchase anything on it. If you are under 18 and paying, you must use a payment method you are permitted to use.

We do not request your age at sign-up and we do not verify it. The Service imposes no age gate; accordingly, the requirements above are obligations you undertake, not controls we enforce. If you believe a person under 13 holds an Account, notify us and we will delete it.

You further agree that:

• One account per person. You will not operate multiple Accounts or share an Account with another person.
• You will provide accurate information. Your school, year, GPA, subjects, and answers drive everything the Service produces. Inflated inputs do not defeat the system; they produce a match and a roadmap built for a person who is not you.
• You will not use the Service if we have previously closed your Account for a breach of these Terms, or where your use would violate a law applicable to you.

4. Your account

You sign in with an email address and a password. You are responsible for maintaining the confidentiality of your password and for all activity that occurs through your Account. Use a password you do not use elsewhere, and do not sell, rent, or transfer the Account.

A sign-in persists for up to 30 days on the device used; sign out on a shared or school computer. If you believe another person has accessed your Account, email [email protected] immediately and change your password.

We may suspend or close an Account that breaches these Terms, abuses the Service, or places other Users at risk — see Section 16 (Term and termination).

4.1 Deletion of your account

You may delete your Account yourself, from your home page within the Service. Deletion removes your profile, quiz answers, roadmap, coach history, and the remainder of the Account. Exactly what deletion reaches, and the records it does not yet reach, is set out in the Privacy Policy.

Deletion of your Account does not, by itself, cancel a subscription. Your subscription is held with Stripe, our payment processor, and our deletion routine does not affect it. Cancel the subscription first (see Section 6 (Plans, billing and renewal)), then delete the Account; alternatively, contact us and we will do so on your behalf.

5. Nature of the Service; no professional advice

5.1 What the Service is. You answer questions about yourself. We convert those answers into a profile, compare it against public occupational data from O*NET, and present careers that correspond to it, together with the specific factors behind each match, so that you may evaluate the reasoning rather than rely on a number alone. The tools — roadmaps, Marco, resume drafting, mock interviews, simulations, and the Opportunity Finder — operate on that foundation.

5.2 What the Service is not. The Service is not professional advice. Nothing within it constitutes career counseling, academic advising, or legal, financial, tax, immigration, or medical advice. We are not licensed to provide any of the foregoing and do not do so. A fit score is a comparison, not a determination. A roadmap is a proposal, not a prescription.

5.3 No guarantee. Use of the Service does not secure admission to a school, an internship, a job, a program, or a salary band. No such outcome is promised. The fit and AI-exposure scores are planning aids derived from self-assessment; they are not predictions of who will hire you or whose role will be eliminated.

5.4 AI output may be incorrect. Marco's responses, generated roadmaps, resume bullets, interview feedback, and opportunity listings are produced by a large language model (the Gemini API of the AI Provider). Language models are fluent, which renders their errors persuasive; they may invent a deadline, describe a program that does not exist, or state a prior year's answer with confidence. You should verify anything on which you intend to act against the primary source — the school's own admissions page, the employer's own posting, your own advisor. Where the Service and the official source conflict, the official source controls. The same applies to the occupational data, which describes an occupation nationally rather than your city or the specific role you will be offered.

5.5 Allocation of responsibility. The decision remains yours. For any matter with material stakes — money, immigration status, health, or a legal problem — consult a person licensed to advise you.

6. Plans, billing and renewal

A free plan is available — the matching engine, the career hub, deep dives, and a roadmap. It is not a trial and does not expire. Paid options are also available, collectively the Flight Plan. Current prices and inclusions appear on the pricing page, and the exact amount is displayed on the checkout screen before you pay. Prices are stated in U.S. dollars; where a tax applies and is not collected at checkout, it is your responsibility.

6.1 Payment

Payments are processed through Stripe, on Stripe's own hosted checkout page. FlightWay does not receive or store your card number. We store a Stripe customer reference, the plan you hold, and its expiry. Your plan is activated only by a confirmed message from Stripe that payment has been made — not by your browser returning to our site — and a plan may therefore take a short time to appear after payment.

6.2 Renewal and cancellation

A subscription renews automatically at the then-current price until you cancel. If you begin on a free trial and cancel before it ends, you are not charged.

To cancel, change plan, or update your card, open Manage billing from your home page, which directs you to Stripe's own billing portal, where you cancel yourself, with no email to us and no retention step. You retain access until the end of the period you paid for. Our records hold your expiry a few days past that date as a safety margin, not as additional time: it takes effect only if Stripe's message to us is delayed, so that a delay on Stripe's side cannot lock you out early. If a renewal payment fails, Stripe retries, and a single failed charge does not end your access; if the subscription genuinely lapses, you are moved to the free plan.

6.3 Price changes

We may change prices. If we change the price of a subscription you already hold, we will notify you before it applies, and the change takes effect at your next renewal, so that you retain the opportunity to cancel first. During early access, some paid features may be made available to all Users; that is a decision we may reverse, and prior access to a feature at no charge does not create a right to continued access at no charge.

7. Refunds and cancellation

There is no self-service refund control and no published refund window; neither has been built. To request a refund, email [email protected] or use the contact form, both of which are read by a member of our team. If you were charged twice, charged after cancelling, purchased the wrong item, or paid for something that did not function, contact us and we will resolve it. On a free trial there is nothing to refund; cancel before it ends and you are not charged.

Where we issue a refund, we do so in Stripe, and our system responds automatically as follows:

• A full refund returns your Account to the free plan, ordinarily within moments. It removes all access derived from a purchase, not only the item refunded: if you had purchased a one-time Interview Sprint and held an active subscription, refunding the Sprint removes the subscription's access as well, until the next renewal event restores it. Notify us if this is your situation and we will correct it manually.
• A partial refund deliberately does not remove access. If we return part of what you paid, you retain what you still paid for.
• Complimentary access you presently hold is never affected by a refund, as no payment was made for it. The sole exception: if we granted you complimentary access and you subsequently purchased a plan, the purchase replaces the complimentary access in our records, so that refunding the purchase moves you to the free plan and the complimentary access is not restored automatically. Contact us and we will re-grant it.

If the law of your jurisdiction affords you a cancellation or refund right, that right is unaffected; nothing in this Section removes it. Please contact us before initiating a chargeback, which suspends the matter and resolves more slowly than direct correspondence.

8. Usage limits and fair use

Certain features are metered, because each AI request incurs real cost. These presently include Marco messages, AI roadmap generations, Marco's proactive suggestions, and mock-interview sessions. Certain tools additionally carry per-day ceilings that exist solely to prevent runaway cost — resume drafting and AI resume tailoring are the most likely to be encountered. The limits are set generously enough that ordinary use does not reach them, and where you reach one, the Service states so and indicates when it resets.

We may change these limits, upward or downward, as cost and capacity change. If we materially reduce what a Paid Plan provides, we will state so rather than adjust it silently.

Fair use. The Service is for one student working on that student's own career. The following are not permitted:

• Automated or bulk access — scripts, bots, crawlers, or calls to our endpoints from anything other than the Service.
• Scraping the site, our career data as assembled by us, or model output at scale.
• Reselling, sublicensing, or redistributing the Service or its output as your own service.
• Operating one Account for several people, or creating additional Accounts to farm free allowances.
• Any measure designed to circumvent a limit, a plan gate, or a rate limit.

If usage from an Account appears automated or abusive, we may throttle or suspend it.

9. Acceptable use

You will not use the Service to:

• Do anything unlawful, or assist another person in doing so.
• Harass, threaten, bully, or direct hatred at another person, including within any material you post where other Users can see it.
• Impersonate any person: another student, a school, an employer, or us.
• Produce sexual content, and in no circumstances content that sexualizes a minor.
• Send spam or malware, or links designed to deceive.
• Break, overload, reverse-engineer, or probe the Service. If you wish to examine our security, read the Security statement and report your findings privately. Testing production without report is not research.

9.1 No third-party personal data

Upload material concerning you. Specifically, do not paste another person's resume into the resume tools, and do not upload another person's transcript, contact list, or private messages. Such material is not yours to submit, and everything you paste is Processed by the AI Provider to produce a result.

9.2 Academic integrity

The Service produces text for you — resume bullets, practice answers, plans, drafts — and using it is not, in itself, cheating. However, where you submit work for a class, a scholarship, or an application that requires your own writing, submitting AI-generated text as your own is a serious matter, both under your institution's rules and for you, because the account of yourself on that page must be one you can defend in person. Use the Service to draft, to test, and to edit; do not use it to submit work you did not write. Your institution's policy governs, we cannot override it, and we cannot resolve an academic-integrity proceeding on your behalf.

We may remove Content and suspend Accounts that breach this Section.

10. Your content and license

"Your Content" means what you write, upload, or generate through your use of the Service: quiz answers, your profile, academics you enter, resume text and any file you upload, notes on your roadmap, messages to Marco, interview answers, and anything you post in any shared or community feature we may add.

You retain ownership of Your Content. Uploading it does not transfer it. To operate the Service, however, we require permission to handle it, and you therefore grant FlightWay a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, and Process Your Content, and to create derived data from it (for example, the numeric profile behind your career matches), for the following purposes only:

• Operating the Service — storing your work and displaying it back to you.
• Transmitting what is required to the AI Provider so that it can generate your results.
• Supporting you upon request, and diagnosing problems.
• Displaying anything you post into a shared or community space to the persons that space is intended for.

That license lasts as long as Your Content remains on the Service. Deleting an item of Content or your entire Account ends the license as to any future use, subject to two exceptions: copies may persist briefly in backups and logs before aging out, and anything other Users have already seen in a shared space cannot be un-seen. You are responsible for what you upload; you confirm that you hold the rights to it and that it does not breach these Terms or the rights of any other person.

Aggregated statistics. We may compute and use aggregated, de-identified statistics — how many students select a given career, how often a feature is used — to operate and improve the Service and to describe it publicly. "Aggregated" means the statistics do not identify you.

No model training; no sale. We do not build our own AI models, and we do not sell Your Content. What is transmitted to the AI Provider, what it states it does with such data, and all other aspects of data handling are set out in the Privacy Policy, which — not this instrument — is where those specifics reside.

Feedback. If you send us an idea, a bug report, or a suggestion, we may use it freely and without obligation to you, so that a suggestion does not become a legal question if we implement it.

11. Intellectual property and O*NET

The Service — the site, the code, the design, our method of building a profile and scoring a match, the roadmap system, Marco, the writing, the logo, and the FlightWay name — belongs to us or to our licensors. These Terms grant you a personal, non-transferable, revocable license to use the Service for your own career development; nothing further is transferred. Accordingly, do not copy the site, scrape our data, resell our output, or use it to build a competing product.

O*NET. The occupational data underlying the Service — occupations, tasks, skills, work styles, and the remainder — is drawn from O*NET, published by the U.S. Department of Labor's Employment and Training Administration. That data is public, is not ours, and is credited. O*NET and the U.S. Department of Labor do not endorse the Service and are not responsible for what we build upon their data. What is ours is the work of converting it into a comparison, a score, and a plan.

Your results are yours. Your fit scores, your roadmap, your resume, and your weekly plan are yours to share, screenshot, send to your advisor, or include in an application. You do not require our permission to use your own results.

12. Third-party links and service providers

The Service directs you to third-party websites: the Opportunity Finder and certain AI answers link out to programs, employers, and schools. We do not operate, vet, or control those sites. Their own terms and privacy policies apply once you leave the Service. Links surfaced by an AI may be stale, incorrect, or point to something that has since changed; verify eligibility, deadlines, and cost on the organization's own site before applying or paying.

We also rely on several service providers to operate the Service, each of which receives some of your data to perform its function:

Exactly what each provider receives is set out in the Privacy Policy.

13. Availability and changes to the Service

The Service is an early-stage product and is developed rapidly. That fact is both a feature and a caution.

• No uptime guarantee. There is no service-level agreement. The Service will at times be unavailable, and an upstream provider — the AI Provider in particular — may rate-limit us, slow, or fail, which presents as a feature not functioning at a given time.
• Features may change, move, or be withdrawn, including paid features. If we remove anything material from a Paid Plan, we will notify you and address the billing fairly.
• Anything labeled beta or early access is experimental and may be withdrawn.
• Retain your own copy of anything that matters. Download the resume; save the plan. We exercise reasonable care, but the Service is not a backup service and we cannot warrant that nothing will ever be lost.

14. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties of any kind, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, that results, matches, roadmaps, or AI output will be accurate or suitable for your situation, that any defect will be corrected, or that use of the Service will produce any outcome.

Security, specifically. Our actual practices are described on the Security statement. We hold no SOC 2 report, no ISO 27001 certification, no third-party penetration test, and no bug-bounty program. Traffic is encrypted by Cloudflare as part of our hosting platform; beyond what our providers furnish by default, our security posture should be treated as that of an early-stage product built with care and without external audit. Stronger practices are an aspiration and not a commitment under this contract.

Certain jurisdictions do not permit these exclusions. Where that is the case, they do not apply to you, and you retain the rights afforded by your local law.

15. Limitation of liability

Nothing in these Terms limits liability that the law does not permit us to limit — for example, fraud, or death or personal injury caused by our negligence.

Subject to the foregoing, and to the fullest extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost opportunities, a place you did not obtain, a job you did not obtain, income you did not earn, or data you lost, even if we were advised such losses were possible.
• Our total liability to you for all claims, in the aggregate, in any twelve-month period is limited to the greater of: (a) the fees you actually paid FlightWay in the twelve months preceding the event giving rise to the claim; or (b) US$100.

Because most of the Service is free, that cap will often be the US$100 figure. A free career tool cannot bear the downside of a career decision; the upside of that decision is yours, and so is the risk. Certain jurisdictions do not permit some of these limitations, in which case they apply only to the extent the law permits.

Indemnification. If a person brings a claim against us arising from Content you uploaded that you had no right to upload, from your breach of these Terms, or from your unlawful use of the Service, you agree to cover our reasonable costs in addressing it.

16. Term and termination

You may leave at any time. Cancel your subscription in the billing portal, then delete your Account from your home page. Both are self-service. Note that deleting the Account does not cancel the subscription on your behalf; cancel first.

We may also end the relationship, by suspending or closing your Account if you breach these Terms, abuse the Service, place other Users or the Service at risk, or where the law requires it. For a curable breach, we will attempt to warn you first where practical.

If we discontinue the Service, we will give notice, provide a window to download what you can, and arrange a fair refund for any User holding unused time on a prepaid plan.

Upon termination of your Account, your license to use the Service ends and access ceases. The Sections that by their nature should survive do so — Section 10 (Your content and license) (as to anything already shared), Section 11 (Intellectual property and O*NET), Section 14 (Disclaimers), Section 15 (Limitation of liability), and Section 18 (Governing law and disputes).

17. Changes to these Terms

We will amend these Terms as the Service changes. When we do, we update this page and the Last updated date at the top.

For material changes — those that meaningfully affect your rights, your money, or what you are permitted to do — we will notify you within the Service or by email before they take effect, and, for paid Users, before your next renewal. Minor corrections (a typo, a clearer sentence, a renamed feature) receive only the date update. If you continue to use the Service after a change takes effect, you accept it; if you do not agree with a change, cancel and delete your Account before it takes effect.

18. Governing law and disputes

Contact us first. Email [email protected] or use the contact form and describe the matter. Substantially all matters are resolved in correspondence; please allow 30 days before commencing any formal proceeding.

These Terms are governed by the laws of the state in which FlightWay, Inc. is incorporated, without regard to its conflict-of-law rules.

Outstanding item. The governing law above is stated by reference because our state of incorporation and the venue in which a dispute must be brought remain with counsel — see the notice at the top of this page. We will not name a state or a court that we have not confirmed. This Section will be amended when both are settled.

We have not included a mandatory-arbitration clause or a class-action waiver in these Terms. If we ever add one, we will identify it as a material change under Section 17 (Changes to these Terms) rather than introduce it without notice.

The following provisions apply to the whole of this instrument:

• If any provision is found unenforceable, it is limited to the extent enforceable, and the remainder continues in force.
• These Terms, the Privacy Policy, and the Security statement constitute the entire agreement between us concerning the Service, and supersede anything stated earlier.
• Our failure to enforce a provision immediately is not a waiver of it.
• We may assign these Terms to another company if FlightWay is acquired or reorganized; you may not assign them without our permission.
• The English version governs.

19. Notices and contact

A member of our team reads every message; there is no support bot.

• General inquiries: [email protected] or the contact form. We aim to respond within two business days.
• Billing, refunds, cancellation: the same address; selecting the billing topic on the contact form routes it faster.
• Privacy, your data, deleting your account: see the Privacy Policy, or contact us.
• Security vulnerabilities: report them privately, as the Security statement explains.

Postal address. We do not yet list one; our registered address is not finalized, and we will not print a placeholder in a contract. It will be added here, and in our emails, once it exists. Until then, direct every notice to [email protected].

FlightWay, Inc.