FlightWay / Careers / First-Line Supervisors of Non-Retail Sales Workers
Business & Finance
First-Line Supervisors of Non-Retail Sales Workers
Directly supervise and coordinate activities of sales workers other than retail sales workers.
- Sector: Business & Finance
- Preparation: Zone 4 — considerable preparation needed
- O*NET code: 41-1012.00
What you'll actually do
The activities O*NET rates highest for this occupation, most important first. Numbers are out of 100.
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Communicating with Supervisors, Peers, or Subordinates
central to the job — rated 89/100 for importance.
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Coaching and Developing Others
central to the job — rated 85/100 for importance.
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Making Decisions and Solving Problems
a major part of the work — rated 85/100 for importance.
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Guiding, Directing, and Motivating Subordinates
a major part of the work — rated 85/100 for importance.
-
Getting Information
a major part of the work — rated 85/100 for importance.
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Identifying Objects, Actions, and Events
a major part of the work — rated 82/100 for importance.
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
What it takes
Two numbers per line: the level the work expects, and how important it is to doing the job well. Both are O*NET ratings, already on a 0–100 scale.
Skills
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Monitoring
Needed at a high level (61/100), and rated 75/100 for importance.
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Active Listening
Needed at a solid working level (57/100), and rated 75/100 for importance.
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Management of Personnel Resources
Needed at a solid working level (57/100), and rated 75/100 for importance.
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Speaking
Needed at a solid working level (57/100), and rated 75/100 for importance.
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Coordination
Needed at a solid working level (57/100), and rated 72/100 for importance.
Knowledge
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Customer and Personal Service
Needed at a high level (72/100), and rated 76/100 for importance.
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Administration and Management
Needed at a high level (66/100), and rated 73/100 for importance.
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English Language
Needed at a solid working level (48/100), and rated 69/100 for importance.
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Personnel and Human Resources
Needed at a high level (61/100), and rated 64/100 for importance.
Abilities
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Oral Expression
Needed at a solid working level (59/100), and rated 75/100 for importance.
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Oral Comprehension
Needed at a solid working level (57/100), and rated 75/100 for importance.
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Speech Recognition
Needed at a solid working level (57/100), and rated 75/100 for importance.
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Speech Clarity
Needed at a solid working level (57/100), and rated 72/100 for importance.
How people get in
O*NET places this occupation in Zone 4 — considerable preparation needed. That is a statement about what employers typically require, not a rule about you.
Education
A four-year bachelor's degree is the usual entry ticket.
Experience
Two to four years of related work, internships or research on top of the degree.
Training
Most of the learning happens before you are hired, not after.
What it pays
These are typical business compensation bands by employer tier — sector-level figures, not a measured salary for First-Line Supervisors of Non-Retail Sales Workers specifically. Treat them as the shape of the market, then check a real posting for the number.
Fortune 100 Corp Track
$130k – $300k
Mid-size Companies
$80k – $135k
SMBs & Local Biz
$55k – $90k
How the work tends to run
Each line below is read off a single O*NET activity rating for this occupation — named, so you can disagree with it.
- Most of the day happens at a screen.From “Working with Computers”
- Part of the job is other people’s output, not only your own.From “Coordinating the Work and Activities of Others”
- You own decisions rather than execute someone else’s.From “Making Decisions and Solving Problems”
How FlightWay scores your fit against this
No black box. Here is the whole method, factor by factor.
- 1. You answer a short quiz
- Your answers build a profile across the same 161 O*NET dimensions this page is describing — skills, knowledge, abilities and work activities. Same axes, so the comparison is like-for-like.
- 2. We correlate the two profiles
- Fit is a mean-centered cosine — a correlation between the SHAPE of your profile and the shape of First-Line Supervisors of Non-Retail Sales Workers. Centering matters: raw similarity between any two occupations sits at 0.70–0.85 because all work shares a common profile, so without it every career would look like a match.
- 3. The number you see is personality fit only
- "Would I want this work" and "am I ready for this work" are different questions, and averaging them answers neither. So readiness — what your résumé, coursework and projects prove — is scored separately and shown next to fit, never blended into it.
- 4. Every factor is visible
- You can open any match and see which dimensions pushed it up and which pulled it down. If you disagree with the number, you can see exactly where it came from.
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See your fit for First-Line Supervisors of Non-Retail Sales Workers
Ten questions, about 90 seconds. You get your match against First-Line Supervisors of Non-Retail Sales Workers and 782+ other real careers — with the reasoning shown.
Take the quiz Open in FlightWayOccupational data on this page comes from the O*NET 30.3 Database, published by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). O*NET is a registered trademark of USDOL/ETA. FlightWay is not endorsed by, and USDOL/ETA is not responsible for, anything built on that data — see our terms. What is ours is the comparison, the score and the plan.