FlightWay / Careers / First-Line Supervisors of Office and Administrative Support Workers

Government

First-Line Supervisors of Office and Administrative Support Workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

Sector: Government
Preparation: Zone 3 — medium preparation needed
O*NET code: 43-1011.00

What you'll actually do

The activities O*NET rates highest for this occupation, most important first. Numbers are out of 100.

Working with Computers

central to the job — rated 87/100 for importance.
Getting Information

a major part of the work — rated 82/100 for importance.
Making Decisions and Solving Problems

a major part of the work — rated 80/100 for importance.
Processing Information

a major part of the work — rated 80/100 for importance.
Communicating with Supervisors, Peers, or Subordinates

a major part of the work — rated 80/100 for importance.
Analyzing Data or Information

a major part of the work — rated 75/100 for importance.

Directly supervise and coordinate the activities of clerical and administrative support workers.

What it takes

Two numbers per line: the level the work expects, and how important it is to doing the job well. Both are O*NET ratings, already on a 0–100 scale.

Skills

Monitoring

Needed at a solid working level (57/100), and rated 75/100 for importance.
Speaking

Needed at a solid working level (57/100), and rated 75/100 for importance.
Active Listening

Needed at a solid working level (55/100), and rated 75/100 for importance.
Social Perceptiveness

Needed at a solid working level (55/100), and rated 75/100 for importance.
Coordination

Needed at a solid working level (54/100), and rated 75/100 for importance.

Knowledge

Administration and Management

Needed at a solid working level (58/100), and rated 87/100 for importance.
Customer and Personal Service

Needed at a high level (70/100), and rated 81/100 for importance.
English Language

Needed at a solid working level (54/100), and rated 68/100 for importance.
Administrative

Needed at a high level (72/100), and rated 68/100 for importance.

Abilities

Oral Comprehension

Needed at a solid working level (57/100), and rated 78/100 for importance.
Oral Expression

Needed at a solid working level (57/100), and rated 75/100 for importance.
Written Comprehension

Needed at a solid working level (57/100), and rated 75/100 for importance.
Written Expression

Needed at a solid working level (57/100), and rated 72/100 for importance.

How people get in

O*NET places this occupation in Zone 3 — medium preparation needed. That is a statement about what employers typically require, not a rule about you.

Education

Vocational training, an associate degree, or equivalent on-the-job experience.

Experience

One to two years of related experience is typical.

Training

Employers expect you to arrive with the core skill already.

How the work tends to run

Each line below is read off a single O*NET activity rating for this occupation — named, so you can disagree with it.

Most of the day happens at a screen.From “Working with Computers”
Part of the job is other people’s output, not only your own.From “Coordinating the Work and Activities of Others”
You own decisions rather than execute someone else’s.From “Making Decisions and Solving Problems”
Rules and standards are checkable and someone checks them.From “Evaluating Information to Determine Compliance with Standards”

How FlightWay scores your fit against this

No black box. Here is the whole method, factor by factor.

1. You answer a short quiz: Your answers build a profile across the same 161 O*NET dimensions this page is describing — skills, knowledge, abilities and work activities. Same axes, so the comparison is like-for-like.
2. We correlate the two profiles: Fit is a mean-centered cosine — a correlation between the SHAPE of your profile and the shape of First-Line Supervisors of Office and Administrative Support Workers. Centering matters: raw similarity between any two occupations sits at 0.70–0.85 because all work shares a common profile, so without it every career would look like a match.
3. The number you see is personality fit only: "Would I want this work" and "am I ready for this work" are different questions, and averaging them answers neither. So readiness — what your résumé, coursework and projects prove — is scored separately and shown next to fit, never blended into it.
4. Every factor is visible: You can open any match and see which dimensions pushed it up and which pulled it down. If you disagree with the number, you can see exactly where it came from.

More in Government

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See your fit for First-Line Supervisors of Office and Administrative Support Workers

Ten questions, about 90 seconds. You get your match against First-Line Supervisors of Office and Administrative Support Workers and 782+ other real careers — with the reasoning shown.

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Occupational data on this page comes from the O*NET 30.3 Database, published by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). O*NET is a registered trademark of USDOL/ETA. FlightWay is not endorsed by, and USDOL/ETA is not responsible for, anything built on that data — see our terms. What is ours is the comparison, the score and the plan.